If you are not 100% satisfied with your purchase from Hydro Protector.com, you can return your order to Hydro Protector for a full refund within 90 days of your purchase date. No questions asked. Products must be in the condition in which you received them.
Here's what to do:
- You can return your purchase for up to 90 days from the purchase date.
- If your product is damaged due to reasons that are not covered by our warranty, it is also not eligible for a refund.
- Acquire an RMA Number by emailing our Customer Service Team below.
- Mail the return package to:
717 S Nardo Ave., H1
Solana Beach, CA 92075
- Please reference your order number from your HydroProtector.com purchase.
- Clearly, reference your RMA number that you acquired from our customer service team.
- We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
- Refunds take approximately 4 weeks after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.
- Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.
If you have any questions, call us 8 AM - 5 PM PST at 858-208-3453 or e-mail us at firstname.lastname@example.org.