Return-Supplemental

If you are not 100% satisfied with your purchase from Hydro Protector.com, you can return your order to Hydro Protector for a full refund within 90 days of your purchase date. No questions asked. Products must be in the condition in which you received them.

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Here's what to do:

  • You can return your purchase for up to 90 days from the purchase date.
  • If your product is damaged due to reasons that are not covered by our warranty, it is also not eligible for a refund.
  • Acquire an RMA Number by emailing our Customer Service Team below.
  • Mail the return package to:
    HYDRO PROTECTOR
    attn: RETURNS
    717 S Nardo Ave., H1
    Solana Beach, CA 92075
  • Please reference your order number from your HydroProtector.com purchase.
  • Clearly, reference your RMA number that you acquired from our customer service team.
  • We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return is complete.
  • Refunds take approximately 4 weeks after we receive your product. Shipping charges are not refundable. We do not accept COD deliveries.
  • Your credit card account will show the difference in purchase amount on your next statement, depending on the issuing bank or billing cycle.

If you have any questions, call us  8 AM - 5 PM PST at 858-208-3453 or e-mail us at info@hydroprotector.com.